Nadi
A multilingual AI receptionist for clinics
- Client
- Multi-speciality clinic
- Location
- Miraj
- Year
- 2026
Nadi Clinic
AI assistant · online
उद्या डॉ. कुलकर्णींची अपॉइंटमेंट मिळेल का?
हो! उद्या सकाळी 11 आणि संध्याकाळी 5:30 उपलब्ध आहे. कोणती वेळ बुक करू?
✅ बुक झाली! एक तास आधी आठवण करून देईन.
Agent actions
- ✓Language detected — Marathi
- ✓Checked Dr. Kulkarni's calendar
- ✓Booked tomorrow · 5:30 PM
- ✓Reminder scheduled · 4:30 PM
- ✓No clinical question — no hand-off
Studio concept — an exploration of what we'd build for this industry, not a commissioned client project.
(01)Overview
A WhatsApp AI receptionist that books, reminds and answers patients in Marathi, Hindi, Kannada and English — and hands anything clinical straight to staff.
(02)The challenge
Miraj is a medical hub for patients from across south Maharashtra and north Karnataka. Front desks are flooded with calls and messages about timings, fees and appointments — many arrive after hours and go unanswered.
(03)Our approach
We designed an AI receptionist that lives on the clinic's WhatsApp number, connects to the appointment calendar, and works inside strict guardrails so it never gives medical advice.
(04)The solution
What we designed.
Books, reschedules, reminds
Patients book slots in chat; the agent confirms, reminds and handles reschedules.
Multilingual by default
Replies in the language the patient writes in — Marathi, Hindi, Kannada or English.
Safe hand-off
Anything clinical or urgent is routed to staff instantly, with full context.
Front-desk dashboard
Every conversation, booking and hand-off in one place.
(05)Built to deliver
24×7
Patient replies on WhatsApp
4
Languages understood
0
Medical advice given — by design
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Let's build something bhari
चला, काहीतरी भारी बनवूया!
Tell us about your business over a call, a WhatsApp or a cup of chai in Ichalkaranji. We reply within 24 hours — usually much sooner.